Privacy Policy

Effective Date: 02/10/2025

This Privacy Policy explains how Jan’s Hair Affair (“we”, “our”, or “us”) collects, uses, and protects your personal data when you use our website or interact with us in any capacity. We are committed to protecting your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as regulated by the Information Commissioner’s Office (ICO).

1. Who We Are

Jan’s Hair Affair is a professional hair salon based in Crowthorne, United Kingdom. We provide hairdressing services including cutting, colouring, styling, perms, and men’s hair and beard care. We are responsible for the processing of personal data as outlined in this policy.

2. What Information We Collect

Personal Data You Provide Directly

• Name

• Email address

• Telephone number

• Postal address

• Payment details, where applicable

• Any additional information you choose to provide via forms, emails, or social platforms
  
  

Automatically Collected Data (Usage Data)

• IP address

• Browser type and version

• Time zone setting

• Browser plug-in types

• Operating system and platform

• Information about your visit, including pages viewed, page response times, errors, and length of visits
  
  

Social Media Data
If you interact with us through social media, we may collect data from your public profile such as your name, photo, or contact details.

3. Lawful Basis for Processing

We process your data under one or more of the following legal bases:

• Consent: When you have given clear permission for us to process your data for a specific purpose.

• Contract: When processing is necessary to fulfil a contractual obligation.

• Legal Obligation: Where we are required by law to process your data.

• Legitimate Interest: When it is necessary for our legitimate business interests and your rights do not override these interests.
  
  

4. How We Use Your Information

We use the information collected to:

• Provide services and respond to enquiries

• Administer bookings and appointments

• Improve our services and website

• Send service-related communications

• Process payments and manage billing

• Conduct marketing, if you have consented

• Comply with legal obligations
  
  

5. Marketing and Personalised Ads

We may use your data, with consent, to send marketing communications or display targeted advertisements through platforms such as Google, Facebook, or Instagram. You can opt out of such marketing at any time by contacting us or adjusting your settings on those platforms.

6. Sharing Your Information

We do not sell your data. We may share it only with:

• Trusted third-party service providers, for purposes such as payment processing, booking platforms, website hosting, or email delivery

• Marketing platforms, such as Facebook Custom Audiences or Google Ads, where consent has been obtained

• Legal authorities, where required to do so by law or for the protection of legal rights
  
  

All third parties are bound by data protection obligations consistent with this policy and UK data protection law.

7. Cookies and Tracking Technologies

We use cookies to:

• Analyse website traffic

• Improve site functionality

• Personalise user experience

• Enable secure booking features
  
  

You can manage your cookie preferences in your browser settings or through our cookie banner upon first visit. For more details, please see our Cookie Policy.

8. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting requirements.

9. Your Data Protection Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of incorrect or incomplete data

• Request erasure, the right to be forgotten

• Object to or restrict certain types of processing

• Withdraw consent at any time, where consent was the lawful basis

• Lodge a complaint with the ICO
  
  

To exercise your rights, please contact us using the information below.

10. Data Transfers Outside the UK

If your personal data is transferred outside the United Kingdom, for example to our cloud service providers, we ensure it is protected by appropriate safeguards such as Standard Contractual Clauses or UK adequacy decisions.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no transmission method is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. If we make significant changes, we will notify you.

This version was last updated on 02/10/2025.

13. Contact Us

For any questions or concerns regarding this Privacy Policy, or to exercise your rights, please contact:

Jan’s Hair Affair
Email: Jans.hairaffair@yahoo.co.uk
Tel: +44 7803 665299

If you are not satisfied with our response, you may contact the Information Commissioner’s Office, https://ico.org.uk.