Terms & Conditions

Last Updated: 12/08/2025

1. Introduction

Welcome to the website of Jan’s Hair Affair (“we”, “our”, “us”). By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our website.

2. About Us

Jan’s Hair Affair operates as a professional hair stylist in Crowthorne, United Kingdom. We provide hairdressing services including cutting, colouring, styling, perms, and men’s hair and beard care, as described on our website.

3. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of the site by any other person. Prohibited behaviour includes harassing or causing distress to any person, transmitting obscene or offensive content, disrupting the normal flow of dialogue within the website, or repeatedly submitting forms without legitimate purpose.

4. Intellectual Property Rights

All content, design, graphics, and other material on this website are owned by or licensed to Jan’s Hair Affair, unless otherwise stated. You may not reproduce, distribute, or otherwise use our materials without our prior written consent.

5. Bookings and Payments

5.1 All bookings for services must be made through our official booking system or directly by phone or email.
5.2 Payment is required in accordance with the pricing stated during our initial consultation of services.
5.3 We reserve the right to refuse or cancel any booking if payment has not been received or if there is a breach of these Terms.

5.4 A deposit is required when booking all services. This deposit will be taken off of your final bill. Should you cancel your appointment, the deposit is non-refundable.

6. Health and Safety

6.1 Some services may involve the use of chemicals, heated tools, or other processes that carry potential risks.
6.2 You agree to disclose any allergies, scalp sensitivities, or medical conditions before receiving treatment.
6.3 Jan’s Hair Affair will not be held responsible for reactions or health issues arising from treatments unless caused by our negligence.

6.4 Services requiring products such as colouring treatments or permings require a skin test 48 hours prior to service. Failure to do so is at the client's own risk.

7. Cancellation & Rescheduling Policy

7.1 Notice Period
Clients must provide a minimum of 48 hours’ notice prior to the scheduled appointment time to cancel or reschedule.

7.2 Method of Notice
Notice must be provided by phone, text message, email, or through the online booking system. The time at which notice is received will determine compliance with the required notice period.

7.3 Deposits
A booking deposit is required to confirm all appointments.
(a) If cancellation occurs with fewer than 48 hours’ notice, the deposit will be retained.
(b) If the client fails to attend without notice, the deposit will be retained.
(c) Where 48 hours’ notice is provided, the deposit may be transferred to a new appointment date or refunded upon request.

7.4 Rescheduling
Clients may reschedule once with at least 48 hours’ notice, subject to availability. Repeated reschedules may result in an administration fee, which will be communicated in advance.

7.5 Late Bookings
Appointments made within 48 hours of the scheduled start time may be cancelled or rescheduled at the discretion of Jan’s Hair Affair. If such appointments are cancelled or rescheduled with fewer than 48 hours’ notice, the deposit will be retained.

7.6 Time Calculation
All time calculations are based on the local time zone of Jan’s Hair Affair at the address where the service is provided.

7.7 Exceptional Circumstances
Jan’s Hair Affair reserves the right to waive or modify this policy in genuine emergencies or where required by applicable consumer law, at its sole discretion.

8. Limitation of Liability

To the fullest extent permitted by law, Jan’s Hair Affair shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of this website or participation in our services. Nothing in these Terms excludes liability for death or personal injury caused by our negligence, fraud, or any other liability which cannot be excluded or limited under applicable law.

9. External Links

This website may contain links to other websites. We are not responsible for the content, accuracy, or privacy practices of any third-party websites.

10. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website, and your continued use of our website will be deemed acceptance of the updated Terms.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions regarding these Terms, please contact us at:

Jan’s Hair Affair
📧 Email: Jans.hairaffair@yahoo.co.uk
📞 Phone: +44 7803 665299